A technical glitch in the E-Verify system may require some employers to create a new E-Verify case for employees who received a final nonconfirmation. U.S. Citizenship and Immigration Services alerted employers on May 19 that a system error caused some Social Security Administration (SSA) tentative nonconfirmation (mismatch) cases that were referred between April 9 and May 5 to incorrectly receive a final nonconfirmation (FNC) even after the employee tried to resolve the mismatch at an SSA office.
Cases referred from the same time period involving dual SSA and Department of Homeland Security mismatches were also affected if the employee went to SSA to resolve the case but did not contact DHS.
USCIS instructs employers to create a new E-Verify case for any case that received an FNC after an SSA or Dual SSA and DHS mismatch between April 9 and May 5. Employers should not take adverse action or terminate employment based on an FNC result for a case affected by the system error.
Members of the Center for Workplace Compliance (CWC), our affiliated nonprofit membership association, can read more here.